SANParks and the COVID 19 pandemic

Information and Discussions on Management Issues in SANParks
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Peter Betts
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Re: SANParks and the COVID 19 pandemic

Post by Peter Betts »

The Best is to wait until next year this time ...Thats what we are doing ..let all this garbage disappear ..What a STRESSFUL holiday it would be to go now LOL..I dont need that


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harrys
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Re: SANParks and the COVID 19 pandemic

Post by harrys »

If I read all the comments on FB about bookings being cancelled because maintenance is supposedly being done in camps like Maroela, Satara, Pretoriuskop, Lower Sabie and Skukuza it really let's one think that something fishy is going on in KNP -O- . For example only camping, family units and safari tents are available in Skukuza and in LS only camping and safari tents -O- :-?


Marakele day trips

KNP: May be one day again??
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Richprins
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Re: SANParks and the COVID 19 pandemic

Post by Richprins »

They have had a week to get their stories straight... 0() 0() 0()


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Klipspringer
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Re: SANParks and the COVID 19 pandemic

Post by Klipspringer »

That's actually what the against hotel movement wanted: less accommodation and less visitors. Now we have it lol


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Richprins
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Re: SANParks and the COVID 19 pandemic

Post by Richprins »

lol

It is strange that staff quarters needed upgrading yet millions were spent on the hotel? ..0.. 0-


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Lisbeth
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Re: SANParks and the COVID 19 pandemic

Post by Lisbeth »

A hotel which is losing money every day! Sanparks' money = SA citizens' money O**


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Richprins
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Re: SANParks and the COVID 19 pandemic

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Important notice to online bookings customers regarding payments

24 August 2020

SANParks is aware of the recent surge of payment failures when booking accommodation on our website. An investigation into the matter has revealed that the latest version of the Chrome browser contains a malfunction that causes loss of important information - resulting in the authorisation of the funds without finalization of the reservation.

In cases where no booking confirmation is received within a few minutes, please refer to the email that is sent automatically, and follow the instruction to click on the link provided. This final step assists with the settlement of the payment and secures the reservation. Please note that at no stage is personal information displayed, exchanged or required.

https://www.sanparks.org/about/news/?id=58096


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Richprins
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Re: SANParks and the COVID 19 pandemic

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SANParks can amend or cancel bookings due to high demand

By Travel Reporter Time of article published Aug 19, 2020

With the demand for domestic travel at an all-time high, South African National Parks (SANParks) revealed how it will manage overnight accommodation in its various national parks.

SANParks chief executive officer Fundisile Mketeni said as economic activities have been gradually opening, a risk-adjusted strategy has been at the core of every sector or industry. “In dealing with the expected accommodation bookings influx, SANParks has aligned itself with a similar strategy for overnight bookings particularly for inter-provincial travellers to national parks.”

Mketeni said the gazette 43620 issued on Monday, August 17, stipulates that all accommodation establishments restrict the number of persons allowed in its establishments to not more than 50 percent of the facility. “Practically, this means that SANParks will be obligated to amend or cancel bookings in parks and camps that are currently booked beyond that capacity and in addition, to reject new bookings that may lead to operating above the regulated 50 percent threshold," he said.

Mketeni said that while SANParks understands the inconvenience and the frustration this will create for domestic travellers, its reservations team are on hand to assist with regards to reallocating bookings from one camp to another within the same park to ensure that we are operating in adherence to the law at all times.

"In instances where a paid forward booking has to be cancelled, SANParks will apply a transparent and fair process of LIFO (last-in-first-out) principle implying that the person that booked earlier will receive preference over someone that booked later.”

"The affected guests will be contacted and offered alternative facilities or alternative dates and no guests will be charged cancellation fees if an eventual cancellation occurs and is due to Covid-19 related circumstances," he added.

https://www.iol.co.za/travel/south-afri ... d7f0a62c66


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Richprins
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Re: SANParks and the COVID 19 pandemic

Post by Richprins »

There must be a lot of confusion out there, especially for Kruger visitors! 0:


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Lisbeth
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Re: SANParks and the COVID 19 pandemic

Post by Lisbeth »

:yes:


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The desire for equality must never exceed the demands of knowledge
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