Wilderness changes Booking System
Posted: Mon Jul 28, 2014 4:24 pm
Media Release: Wilderness section of the GRNP changes booking system to allocation method
Date: 28th July 2014
The Wilderness section of the Garden Route National Park has officially changed the old booking system to an allocation system for camp sites for the Park. This is ahead of the upcoming Spring and Summer seasons which are popular in the Park. Guests and clients to the Park will be granted a site as per their reservation, but will be afforded an opportunity to choose their own site in the particular category on the day of arrival.
The change emanates from complaints from guests and a survey was conducted. The majority showed preference for the allocation system in use in many other national parks, namely to choose sites upon arrival on a “first come first served” basis.
The “first-come, first-served” system, also known as first-in, first-served and first-come, first choice, is a service policy whereby the requests of customers or clients are attended to in the order that they arrived, without other biases or preferences.’ This was therefore deemed to be the most reasonable and fair system.
Date: 28th July 2014
The Wilderness section of the Garden Route National Park has officially changed the old booking system to an allocation system for camp sites for the Park. This is ahead of the upcoming Spring and Summer seasons which are popular in the Park. Guests and clients to the Park will be granted a site as per their reservation, but will be afforded an opportunity to choose their own site in the particular category on the day of arrival.
The change emanates from complaints from guests and a survey was conducted. The majority showed preference for the allocation system in use in many other national parks, namely to choose sites upon arrival on a “first come first served” basis.
The “first-come, first-served” system, also known as first-in, first-served and first-come, first choice, is a service policy whereby the requests of customers or clients are attended to in the order that they arrived, without other biases or preferences.’ This was therefore deemed to be the most reasonable and fair system.
