Re: Restaurants and Tea Rooms in Kruger Park
Posted: Fri May 09, 2014 8:23 pm
Then how would you prefer to class self in the retirement stage,... 
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Restaurants and Tea Rooms in Kruger Park
Page 23 of 26
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Fri May 09, 2014 8:53 pm
We don't really retire...get recalled and eventually go down fighting!
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Fri May 09, 2014 9:06 pm
all for the sake of knowledge, tutoring till tell taleRichprins wrote:go down fighting!
becomes a norm,...Aye but your'e brave,...
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Mon May 12, 2014 9:35 am
Media Release: Marked increase in service levels for SANParks Restaurant
Date: 9th May 2014
South African National Parks (SANParks) is proud to announce that two months after the opening of Mugg & Bean restaurant at Lower Sabie in the Kruger National Park (KNP) there has been a 127.67% increase in this facilities turnover.
This according to SANParks’ Managing Executive: Tourism Development and Marketing, Glenn Phillips, who said this new restaurant operator in Lower Sabie has done exceptionally well in the short space of time since the official opening on 12 March 2014. He said it was equally encouraging to see a marked increase in customer satisfaction levels in such a short period.
According to Phillips service levels in the same period last year stood at 57.7% and after Mugg & Bean resumed operations satisfaction levels increased to an impressive 75.8%. “These results are an indication of a good sustainable and practical solution all in an effort to satisfy our clients.”
Phillips said that in an effort to improve restaurant service and value for money a new model was introduced in 2014 where various franchised brands were introduced to SANParks. “This is part of the organizations Commercialisation Strategy which aims to enable private operators to become involved in selected commercial operations with the objective of, amongst other, generating revenue whilst improving service levels, BBBEE, creating jobs and contributing to local economic development”.
“The improved efficiency of the restaurant will result in more funds being secured for conservation, ensuring the continued sustainability of our Parks”, concluded Phillips.The other new restaurants in the KNP are all expected to be up and running by the end of September 2014.
Date: 9th May 2014
South African National Parks (SANParks) is proud to announce that two months after the opening of Mugg & Bean restaurant at Lower Sabie in the Kruger National Park (KNP) there has been a 127.67% increase in this facilities turnover.
This according to SANParks’ Managing Executive: Tourism Development and Marketing, Glenn Phillips, who said this new restaurant operator in Lower Sabie has done exceptionally well in the short space of time since the official opening on 12 March 2014. He said it was equally encouraging to see a marked increase in customer satisfaction levels in such a short period.
According to Phillips service levels in the same period last year stood at 57.7% and after Mugg & Bean resumed operations satisfaction levels increased to an impressive 75.8%. “These results are an indication of a good sustainable and practical solution all in an effort to satisfy our clients.”
Phillips said that in an effort to improve restaurant service and value for money a new model was introduced in 2014 where various franchised brands were introduced to SANParks. “This is part of the organizations Commercialisation Strategy which aims to enable private operators to become involved in selected commercial operations with the objective of, amongst other, generating revenue whilst improving service levels, BBBEE, creating jobs and contributing to local economic development”.
“The improved efficiency of the restaurant will result in more funds being secured for conservation, ensuring the continued sustainability of our Parks”, concluded Phillips.The other new restaurants in the KNP are all expected to be up and running by the end of September 2014.
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Mon May 12, 2014 4:06 pm
When you are coming off such a low base, normal service is a marked improvementFlutterby wrote:Media Release: Marked increase in service levels for SANParks Restaurant
Date: 9th May 2014
South African National Parks (SANParks) is proud to announce that two months after the opening of Mugg & Bean restaurant at Lower Sabie in the Kruger National Park (KNP) there has been a 127.67% increase in this facilities turnover.
This according to SANParks’ Managing Executive: Tourism Development and Marketing, Glenn Phillips, who said this new restaurant operator in Lower Sabie has done exceptionally well in the short space of time since the official opening on 12 March 2014. He said it was equally encouraging to see a marked increase in customer satisfaction levels in such a short period.
According to Phillips service levels in the same period last year stood at 57.7% and after Mugg & Bean resumed operations satisfaction levels increased to an impressive 75.8%. “These results are an indication of a good sustainable and practical solution all in an effort to satisfy our clients.”
Phillips said that in an effort to improve restaurant service and value for money a new model was introduced in 2014 where various franchised brands were introduced to SANParks. “This is part of the organizations Commercialisation Strategy which aims to enable private operators to become involved in selected commercial operations with the objective of, amongst other, generating revenue whilst improving service levels, BBBEE, creating jobs and contributing to local economic development”.
“The improved efficiency of the restaurant will result in more funds being secured for conservation, ensuring the continued sustainability of our Parks”, concluded Phillips.The other new restaurants in the KNP are all expected to be up and running by the end of September 2014.
. I would like to see after a year, then will you only know.Re: Restaurants and Tea Rooms in Kruger Park
Posted: Mon May 12, 2014 5:43 pm
Commercialisation Strategy which aims to enable private operators to become involved in selected commercial operations with the objective of, amongst other, generating revenue whilst improving service levels, BBBEE, creating jobs and contributing to local economic development
The previous bunch were also BEE...probably more so, if there is such a thing?
How does this create more jobs?
How does this create more LOCAL economic development? Equipment and Franchise branding manufacture is centred elsewhere in the country. Franchise supplies probably come more from Gauteng than in the past, with specific items mass-produced by these centres? Managers are new, presumably not local?
I am very happy and relieved that service has improved, make no mistake!
However, when SP used to run the restaurants, all workers were local, virtually all supplies were from local dealers, prices were therefore far better, and there was a sense of pride and synergy with the rest of the Kruger service delivery infrastructure.
So at least admit Kruger made a mistake, and don't BS about how this is an even better system, please.
The previous bunch were also BEE...probably more so, if there is such a thing?
How does this create more jobs?
How does this create more LOCAL economic development? Equipment and Franchise branding manufacture is centred elsewhere in the country. Franchise supplies probably come more from Gauteng than in the past, with specific items mass-produced by these centres? Managers are new, presumably not local?
I am very happy and relieved that service has improved, make no mistake!
However, when SP used to run the restaurants, all workers were local, virtually all supplies were from local dealers, prices were therefore far better, and there was a sense of pride and synergy with the rest of the Kruger service delivery infrastructure.
So at least admit Kruger made a mistake, and don't BS about how this is an even better system, please.
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Mon May 12, 2014 7:56 pm
One may also wonder how quickly this partnership is going to extend to ALL SANParks? 
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Tue May 13, 2014 7:21 pm
Short sighted success written all over the walls!!! Long term disaster pending.Richprins wrote:about how this is an even better system, please.
The beginnings of commercialisation!!! This norm thrives on self success!!!
Instead Sanparks utilising this norm for self purpose, they went and gave it all
away!!!,...too private enterprise!!!!
This scenario only shows the uselessness of the recent past!!!
A blatant comment from me directed at Sanparks,....
"You know that you are sitting on a goldmine yet don't know how to dig it up"
Geez, how sordid,.,,..
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Tue May 13, 2014 7:34 pm
Exactly, H.
Most of that money will leave the Lowveld.
However, it must be remembered that restaurants under old-old Kruger management ran at little profit, if not loss...not designed for moneymaking, rather adding to affordable visitor experience etc. Jobs and suppliers remained firmly in the Lowveld, however, with a sustainable ripple effect regarding the lowveld economy.
Most of that money will leave the Lowveld.
However, it must be remembered that restaurants under old-old Kruger management ran at little profit, if not loss...not designed for moneymaking, rather adding to affordable visitor experience etc. Jobs and suppliers remained firmly in the Lowveld, however, with a sustainable ripple effect regarding the lowveld economy.
Re: Restaurants and Tea Rooms in Kruger Park
Posted: Tue May 13, 2014 8:04 pm
Yah but, RP, with a little entrepreneurship, still they lack
the insight in order to make this a undeniable success.,..
with all attributes at hand,...
the insight in order to make this a undeniable success.,..
with all attributes at hand,...