A few observations from our trip (Sept/Oct. 2014):
Dry waterhole problems have been documented by others.
Mata Mata Riverside Chalet:
Minor details not given attention such as only 1 wine glass, NO serving spoon or even large (soup) spoons, no TV remote. An inventory while cleaning the rooms would be easy to spot these omissions.
We inquired at Registration and were told someone would take care of it by 6PM, but in the 5 days we stayed there no one ever came by or acknowledged our request. Not a big deal, so we decided to not pursue it, but a little more attention to detail and/or customer service would be nice.
Additionally, there was a huge hole in the braai grill, which we didn't notice in the dark, so one of our hamburgers fell through into the fire. (SO swore it was mine,

so I had a vegan dinner that night.) Staff has to see this each time they clean it, I would think.
Nossob:
VERY run down, need new hot plates badly, as well as a general fix-up.
Water pressure problems may not be anyone's fault, nor even fixable, but we could not wash dishes or even use water to cook in the kitchen if the other one was taking a shower at the same time. (It got to be a joke between us because every time one of us got in the shower, the other one would suddenly show up to fetch water for something in the kitchen.

)
Twee Rivieren Restaurant
First, let me say, we love to eat there just for the charming service people, alone, but this time we had a somewhat comical experience.
Can I get you something to drink this evening?
I'll have a glass of white wine.
We're out of white wine by the glass, sorry.
I'll have red then.
We're out of red wine by the glass too, sorry.
So….we HAVE to buy a whole bottle of white AND a whole bottle of red wine???
Yes.
Do you have champagne?
No, we're out, sorry.
Okay, we'll have a bottle of the Shiraz please.
We're out of the Shiraz, sorry.
What about the Cabernet?
Yes! We have that.
When our carpacchio arrived, it was accompanied by the statement, We're out of the parmesan for the carpacchio, sorry.
Not a big deal. When I reach for the black pepper, I see both shakers are Salt. Do I dare ask for pepper, or is that pushing it too far?
Are you out of black pepper?
No, no. I'll bring you some now.
Ah, simple pleasures…welcome to the bush.
I was then starting to question whether or not to order the steak, in fear they may be out of it by the piece, (sorry), as I have no idea how much the whole steer would set me back….
On the other hand: the laughs we shared were priceless!